Employment

Qualifications:

• Customer service experience
• Supervisory experience
• Experience handling animals
• Knowledge and/or experience related to pet ownership and pet care
• Friendly and outgoing
• Effective communicator in person, via email, and over the phone
• Proficient with Microsoft Office suite, learning new software, and performing accurate data entry
• Social media/marketing experience a plus

Responsibilities include: 

• Train Adoption Department staff for all tasks related to interacting with patrons, processing adoption applications, answering phones, preparing the building for opening, and all other duties required of Adoption Department personnel.
• Mentor Adoption Department staff on customer service skills.
• Foster a collaborative work environment with Adoption Department staff and between Adoption Department and all other CCHS departments and volunteers.
• Develop systems for processing adoption applications in a timely manner and ensuring that the Adoption Department’s daily tasks are completed properly.
• Promote pet adoptions through social media, adoption promotions and other promotional opportunities.
• Track adoption statistics and create reports to assist CCHS in identifying trends, measuring success, and decreasing length-of-stay of adoptable animals.

Benefits:

• Employee health insurance plan
• Paid time off
• Paid sick leave
• Paid holidays
• Simple IRA plan
• Employee Assistance Program (free mental health counseling)

Psychological Considerations:

• Self-motivated and hard working
• Comfortable engaging with people
• Remain calm under pressure
• Flexible and able to shift between different tasks

Environmental Considerations:

• Must be able to work in a hectic and sometimes noisy environment
• Work under pressure with interruptions

Cognitive Considerations:

• Must be able to represent the humane society in a positive manner
• Must possess good safety awareness and judgement

Physiological Considerations:

• Aspects of this job may be physically demanding and involve exposure to loud noise
• Exposure to strong chemicals/cleaning products

Qualifications:

• Experience handling animals is required
• Knowledge and/or experience related to pet ownership
• Friendly and outgoing
• Effective communicator in person, via email, and over the phone
• Adept at using a computer and performing accurate data entry

Responsibilities include: 

• Answering phones and assisting callers
• Facilitating safe and positive interactions between animals and potential adopters
• Processing adoption applications
• Explaining details of pet health and behavior records to adopters
• Explaining details of adoption policies and contracts with adopters
• Preparing the animal shelter for daily open-hours
• Animal Care duties, such as kennel/cage cleaning, dog walking

Benefits:

• Employee health insurance plan
• Paid time off
• Paid sick leave
• Paid holidays
• Simple IRA plan
• Employee Assistance Program (free mental health counseling)

Psychological Considerations:

• Self-motivated and hard working
• Comfortable engaging with people
• Remain calm under pressure
• Flexible and able to shift between different tasks

Environmental Considerations:

• Must be able to work in a hectic and sometimes noisy environment
• Work under pressure with interruptions

Cognitive Considerations:

• Must be able to represent the humane society in a positive manner
• Must possess good safety awareness and judgement

Physiological Considerations:

• Aspects of this job may be physically demanding and involve exposure to loud noise
• Exposure to strong chemicals/cleaning products

Qualifications:

• Applicants must be 21 years of age or older
• Excellent communication and customer service skills
• Animal handling experience (dogs, cats, various small animal species)
• Calm under pressure
• Experience handling animals in an animal shelter or veterinary environment is a plus

Responsibilities include: 

• Respond to animal-intake inquiries via phone and email
• Accurately communicate CCHS processes and policies to people seeking to relinquish pets to CCHS
• Schedule animal admissions
• Process animal admissions (paperwork, administering vaccines/preventatives, customer service, etc.)
• Enter all pertinent animal-intake-data into the animal management software
• Maintain effective communication with supervisors and management regarding intake-capacity and the flow of animals from arrival to adoption
• Assist animal care staff with daily tasks, including: kennel/cage cleaning, cleaning and organizing of animal-housing areas & supply areas, animal feeding, dog walking, animal handling, and data entry.
• Other duties as assigned

Benefits:

• Employee health insurance plan
• Paid time off
• Paid sick leave
• Paid holidays
• Simple IRA plan
• Employee Assistance Program (free mental health counseling)

Physiological Considerations:

• Physically demanding position and involves exposure to loud noise
• Exposure to strong chemicals/cleaning products as well as varying weather conditions
• Heavy lifting

Cognitive Considerations:

• Must be able to represent the humane society in a positive manner
• Must possess good safety awareness and judgement